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Support codex · 256 SKUs
Answers that zig before they zag
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Order mail, tracking notes, and support replies need a verified inbox. Resend OTP from Account if it expired.
Sign in and open My orders for packet purchases and dispatch status.
Use order number and email on Track pulse.
Open the order status page and file a support note before packing. See packet remedy.
Yes, subject to courier serviceability. Read courier veil.
Moisture-barrier pouches inside cartons. Delicate lots get extra inner wrap.
Write within 24 hours with photographs. Redress rules live on the policy pages.
UPI / online prepaid and COD where serviceable. Prepaid shipping is free.
COD shipping is ₹49 on eligible orders.
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